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    • Understanding customer workflows

    Learn how customers interact with your services through the NiceYard platform

    1

    Service approval

    When you offer services, customers see a professional request with pricing and can approve or decline.

    1. Customer receives service request notification
    2. Reviews pricing and service details
    3. Approves or declines the service
    Service Request
    Spring Preparation
    Seasonal
    Pending

    Seasonal preparation to revitalize landscapes after winter and prepare for summer growth.

    Cost per Visit
    $140
    Active Months
    3 months
    2

    Service management

    Customers have full control over approved services — they can pause or cancel subscriptions anytime.

    My Services
    Lawn Care
    Year-round
    Approved
    Next Scheduled Service
    Lawn Care visit September 20, 2025

    Customers can pause services for vacations or budget constraints, giving them complete flexibility.

    3

    Job tracking

    Customers see their dashboard with upcoming jobs, payment status, and can track service progress.

    Dashboard Overview
    1
    Active Services
    $0
    Amount Due
    Upcoming Jobs
    Lawn Care
    September 21, 2025
    Services: Mowing, edge trimming, debris removal
    $100.00

    Customers always know when you're coming, what work will be done, and how much it costs.