Privacy built for payments.

Overview

NiceYard is built for real-world lawn care payments: proof photo, receipt, and payment—done. We collect the minimum information required to operate the service, meet legal obligations, and reduce fraud.

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  Landscapers create an account to send payment requests and manage receipts.
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  Customers can pay through a secure link (no app required), and can optionally save a card for faster repeat payments.
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  Proof photos are tied to jobs to reduce disputes and protect both parties.

What we collect

We group data into a few simple buckets.

Card details

When a customer enters card information, it is processed by our payment partners. We do not store raw card numbers in NiceYard. We store tokens and last-4 where needed for receipts and repeat jobs.

We also collect basic device and usage data (like IP address, browser type, and event logs) to keep the service reliable and prevent abuse.

How we use your information

We use information to run NiceYard, not to monetize you.

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  Process payments and send receipts and payment confirmations by SMS/email.
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  Prevent fraud, detect suspicious activity, and secure accounts.
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  Provide support when you ask for help and to resolve disputes.
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  Improve the product through aggregate analytics (not by selling personal data).
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  Meet legal requirements (tax, financial regulations, recordkeeping).

When we share information

We share data only with trusted partners needed to provide the service—and only what's necessary.

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  Payment processors to accept cards and move funds.
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  Banking partners to route payouts and verify account ownership.
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  Messaging providers to send SMS receipts and payment links.
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  Service providers for hosting, monitoring, and customer support tooling.
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  Legal when required to comply with law, enforce terms, or protect users from fraud.

No surprises.

If a landscaper sends a customer a receipt, the receipt data (amount, service, proof photo) is visible to that customer. That's the point: shared clarity.

How we protect data

We build security into the system. While no service can guarantee absolute security, we take strong, practical measures.

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  Encryption in transit for data sent between devices and our servers.
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  Access controls and least-privilege permissions for internal systems.
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  Logging & monitoring to detect anomalous activity and respond quickly.
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  Secure payment handling through PCI-compliant payment partners.
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  Data minimization so there is less sensitive data to protect in the first place.

Retention

We keep information for as long as needed to operate the service, maintain financial records, and comply with legal obligations. When data is no longer required, we delete or de-identify it.

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  Receipts & payment records may be retained for accounting and regulatory reasons.
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  Proof photos are kept per job to support disputes and records; you can request deletion where applicable.
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  Logs are retained for a limited period for security and reliability.

Your choices

You have control.

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  Access & corrections: You can update your profile and business details in the app.
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  Saved cards: Customers can choose whether to save a card. Autopay is optional.
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  Communications: Customers receive SMS for receipts/payment links; they can opt out where applicable.
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  Deletion requests: Contact us for account deletion and data requests (subject to legal retention requirements).

Contact

Privacy questions, requests, or concerns: privacy@niceyard.app

If you're a customer receiving a payment link and want help, include the phone number that received the text and the approximate time it was sent.

Policy updates

We may update this policy to reflect product changes, legal requirements, or improvements. We'll revise the "Last updated" date and, when appropriate, provide additional notice.

Last updated: January 2026